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Salesforce

Partner with WPP Enterprise Solutions and Salesforce to unify CRM, data, AI and personalization across sales, service, marketing and commerce experiences.

Introduction

Salesforce delivers the platform. WPP Enterprise Solutions delivers the customer experience. Together, we connect CRM, data, AI, marketing, commerce and service into intelligent, joined-up journeys.

We support digital transformation, cloud implementations, platform migrations and multi-market customer programs across Sales, Service, Marketing, Data, Commerce, Loyalty, Agentforce, MuleSoft and Einstein. Cross-cloud delivery, system integrations, automated workflows and proprietary accelerators reduce the time and complexity of scaling. You stay in control of your data, your brand and your business outcomes.

Let's Talk

Connect with our partner team to build your solutions for lasting growth.

How we can help

  • CLIENT CHALLENGE

    Every Salesforce cloud is a separate project and we never reach the connected vision

    HOW WE HELP

    WPP Enterprise Solutions runs Salesforce as one connected program not a series of siloed clouds. We bring 1,000+ certified experts, proprietary accelerators, and cross-cloud delivery across Sales, Service, Marketing, Data, Commerce and Agentforce. Scaled experiences. Less time. Less rework.

    • Salesforce
    • CRM
    • AI
    • Data Cloud
    • Marketing Cloud
    • Service Cloud
    • Sales Cloud
    • Commerce
    • Integrations
  • CLIENT CHALLENGE

    Our customer data lives in 20 places so personalization never really works

    HOW WE HELP

    WPP Enterprise Solutions unifies your customer data on Salesforce Data Cloud connecting CRM, marketing, service, commerce and offline systems into one profile. Our 1,000+ Salesforce experts get you to one source of truth in months, not years. Personalization finally works at scale.

    • Salesforce
    • CRM
    • Data Cloud
    • Integrations
    • Personalization
    • Automation
    • Customer Experience
  • CLIENT CHALLENGE

    Salesforce is supposed to be the customer engine but it just feels like more software

    HOW WE HELP

    WPP Enterprise Solutions turns Salesforce from software into a growth engine. Strategy, design, technology and delivery, applied across every cloud you've bought. We bring 1,000+ certified experts and accelerators across Sales, Service, Marketing, Data, Commerce and Agentforce.

    • Salesforce
    • CRM
    • CX
    • AI
    • Data
    • Strategy
    • Design
    • Technology
    • Growth

Meet your Salesforce experts

  • Portrait of Mark Bartlett
    Mark BartlettExecutive Lead, Solutions Consulting
  • Portrait of Penny Townsend
    Penny TownsendDirector Salesforce Alliance, EMEA
  • Portrait of Augusto Rocha
    Augusto RochaVP Sales & Marketing, Brazil
  • Portrait of Natalia Acevedo
    Natalia AcevedoPartners & Alliances Growth Director, LATAM
Case Study

Unifying data, improving deliverability and scaling automated customer journeys to shift Panvel to Salesforce

Multiple 3D tiles featuring the Salesforce logo piled together on a blue background.

Frequently Asked Questions